Seller Policy

About Us

Welcome to Bukky of Notts Venture Limited. We specialize in African dry foods, frozen foods, meats, fish, groceries, and household food items at wholesale and retail prices across the UK.

Pickup Address:
2 Evedon Walk, NG5 5QW, United Kingdom

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM

Delivery is available across the UK.

Ordering Policy

• Orders can be placed via WhatsApp, phone call, or direct message.
• Customers should confirm product availability before making payment, as some items may be seasonal or temporarily unavailable.
• Prices may change without prior notice due to market fluctuations and supplier costs.
• Some fresh produce items such as yam, plantain, peppers, and similar products may vary weekly in price.
• Orders are processed once payment has been confirmed.

Delivery & Dispatch

• Orders are dispatched twice weekly.
• Customers will be informed of the dispatch schedule after order confirmation.
• Delivery timelines may vary depending on location and courier availability.
• Customers must provide accurate delivery details to avoid delays or failed deliveries.

Pickup Policy

• Pickup orders must be collected during business hours.
• Customers should wait for confirmation before coming for pickup.

Product Availability

• Some products may become unavailable without notice.
• If an item becomes unavailable after payment, customers may choose:
  • A replacement item
  • Store credit
  • A refund for the unavailable item